If your EPS has already authorized your procedure, request your surgery date at Clínica CES, Prado Location, Medellín here. It only takes a few minutes from your phone or computer.
Schedule My Surgery Have your ID card and authorization ready.- • No travel or waiting in line •
- • Email notifications at every stage •
- • Secure and confidential information •
How does it work?
- Your EPS authorizes the procedure
You will be notified through your EPS’s communication channels when your procedure has been authorized.
- Enter Your Information
Enter your basic information and attach the medical order or authorization.
- We Validate It for You
You will receive a reference number, and we will review your authorization.
- We Confirm Your Appointment
We will send you the date, time, and location of your surgery and pre-anesthesia appointment.
Once Your Surgery Is Scheduled
- You will receive the date, time, and location by email.
- You can request a cancellation or rescheduling.
- Check the status using your identification number.
Before Your Surgery -
- Bring your original identification document.
- Arrive fasting, as instructed by your physician.
- Bring your valid authorization and an adult companion.
- Do not wear makeup, jewelry, or nail polish.
Frequently Asked Questions
When can I schedule my surgery?
When your EPS informs you that the procedure has been authorized. Once you receive this notification, access the platform and enter your information.
What documents can I attach?
The medical order, authorization, and any other documents that may support your request.
How can I check the status of my request?
We will email you at each stage, and you can also go to “Check Status” using your identification number.
What if my authorization needs to be adjusted?
We will handle the process internally and notify you once your surgery can be scheduled. You do not need to take any further action.
Can I cancel or reschedule my surgery?
Yes. You can request a cancellation through “Check Status” and, once your surgery has been scheduled, you can also request a rescheduling.
Do you already have your authorization? Request your surgery date now.
Schedule My Surgery
