Ethics Line
This is a channel through which employees, suppliers, clients, contractors, administrators, and the general public are obligated to report any event deemed contrary to the law, regulations, or principles of Good Governance governing Clínica CES that may affect the interests and reputation of the entity.
The Ethics Line is not a channel for receiving requests, complaints, claims, or suggestions related to patient care. If your inquiry pertains to these matters, please refer to Manifestations.
What You Can Report
Corruption: obtaining illegitimate benefits individually or as a group that would not otherwise occur.
Bribery: accepting or offering money in exchange for privileges, promotions, or expediting medical services. Soliciting money from patients, suppliers, external contractors, among others, for benefits.
Human Dignity: violating or infringing on a person's fundamental rights, including harassment, threats, abuse, or discrimination.
Fraud: Fraud: deception intended to obtain a benefit that harms a natural or legal person.
Money Laundering: assets or money derived from illegal activities.
The identity of individuals providing information will remain strictly confidential.
How to Report a Case
Free support line via call or WhatsApp at 316 452 62 54 Monday to Friday from 7:00 a.m. a 5:00 p.m. This line is not for user service or appointment requests.
Email:lineaetica@clinicaces.edu.co available 24 hours a day.
The Ethics Line is operated and managed by an independent oversight body at Clínica CES to ensure individuals can make reports and be heard anonymously if they choose.
