The medical record is a legal document and the patient is its sole owner. Clínica CES has implemented a procedure for providing copies of medical records and other care documents, in accordance with legal requirements.
According to Law 23 of 1981 (Art. 34) – Resolution 1995 of 1999 (Art. 1): “The medical record is a private, confidential document that may only be accessed by third parties with the patient’s authorization or in legally established cases.”
According to Ruling T-182/09 by the Constitutional Court: “For deceased patients, or those unable to authorize access due to their mental or physical condition, the medical record may only be accessed by first-degree family members, in compliance with legal requirements.”
Requirements for Requesting a Copy of the Medical Record
General InformationSubmit your request via the form and select the request type: Medical record request. Attach the required documents based on your case.Submit your request by clicking here or by scanning the QR code. |  |
The Patient
- Must present their original ID in person.
- Send an email to archivo@clinicaces.edu.co, attaching their ID and a signed letter specifying the request and where to send the information.
The patient’s signature must match the one on their ID.
Family Members or Third Parties
Must present
- Must present a copy of the patient’s ID and a copy or original ID of the authorized person.
- A signed authorization letter from the patient.
Parent or Legal Representative of a Minor Patient
Must present
- Must present a copy of the minor’s ID.
- The requester’s original ID.
- Authorization for access to the medical record (attached).
- Copy of the documentation proving legal representation.
Family Member of a Deceased Patient – Exclusively First-Degree Relatives
Must Present
- A signed request letter or the Clinic’s specified form explaining the reason for the request and committing to use the information only for the stated purpose, maintaining confidentiality and privacy.
- Certificate proving the patient’s death (except for patients who passed away at Clínica CES).
- Copy of a legal document (civil registry, birth certificate, extralegal declaration of marital union, or marriage certificate) proving the relationship to the medical record holder.
- The requester’s original ID.
- Copy of the deceased patient’s ID.
Family Member of an Incapacitated Adult Patient – Adult patient who is unconscious or has mental or physical incapacity. Exclusively first-degree relatives.
A signed request letter or the Clinic’s specified form explaining the reason for the request and committing to use the information only for the stated purpose, maintaining confidentiality and privacy.
